FAQ

Yes, you can purchase products on our website without registering an account.

We currently accept payments via PayPal and credit cards.

We offer two shipping options: Standard Shipping and Express Shipping. Standard Shipping costs only $5.99, and orders over $100 qualify for free shipping. Express Shipping requires additional shipping fees, which start from around $45 depending on the package weight. For exact quotes, please contact us.

Based on our experience, most customers in Europe and North America receive their packages within 15-25 days. For some countries, delivery may take 1-2 months.

Regarding returns: Please contact us within one week of receiving your order. If the issue is our fault (such as sending the wrong item or if the product was damaged during shipping), we accept returns, and we will either reship or issue a full refund. If the return is for other reasons (such as you no longer like the product or no longer need it), we also accept returns. However, the buyer is responsible for the send and return shipping costs and any customs duties or taxes. Once we receive the returned items, we will process your refund.